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CEO Message

CEO Message Sustainability Report
Dear Stakeholders of SERVEONE,

SERVEONE has been a leader in Korea's MRO industry since 1999, when we
launched the country’s first B2B e-marketplace, armed with an IT-based procurement
system, the largest logistics network in Korea, and expertise in procurement.
We have developed efficient systems for the entire purchasing process and provide
market-leading procurement solutions to help our customers succeed in their
respective industries. In 2022, we achieved record sales of KRW 5.4 trillion and
ranked as the top MRO service provider not only in Korea but also in Asia,
surpassing our competitors in Japan and China.

ESG management is no longer an option. It is now a necessity. However, responding to
ESG-related policies remains a challenge for many companies. It is almost impossible for
them to have ESG expertise for every commodity, from core to non-core materials.
These circumstances highlight the ever-increasing importance of SERVEONE's role as a
specialist in procurement solutions. Over the years, SERVEONE has accumulated a
wealth of data and experience from doing business with more than 1,300 customers and
29,500 suppliers. Based on this, we aim to be the best partner for your ESG management
by helping suppliers develop their ESG capabilities and providing customers with ESG-
related products and solutions.

We opened the SERVEONE Store, which offers 80,000 carefully selected items by
combining our experience with AI and big data technologies. We also operate the
specialized R&D store G-Lab and a green ESG product store.
In particular, the ESG store allows customers to browse products that have received
various environmental certifications, which has been very well received by customers
interested in ESG management. For pharmaceutical and bio companies, we launched
the Lab Safety Platform (LSP) service, a chemical safety management platform. With the
LSP, we provide chemical purchasing, inventory management and safety management
services on a one-stop platform to help our customers pursue ESG management by
ensuring safety management compliance and creating a safe working environment.
What sets us apart from other MRO services is the presence of the SERVEONE Electric
Vehicle (EV) Division, which marks our bold move into the EV industry, a key green
industry. We have fully packaged over 40,000 items for various EV production processes
to provide customers with detailed suggestions on what materials to order and when, to
collaborate with global EV battery companies.

With the belief that leading by example in ESG management is a prerequisite for
delivering value to our customers, SERVEONE was the first in the industry to declare
Net Zero 2050 this year and strengthened the ESG Secretariat to internalize
structured ESG management. SERVEONE will continue to be the best business
partner and procurement solutions specialist for our customers' sustainable growth,
providing products and solutions in line with our ESG management policies. That's
how we want to grow as a global leader in MRO. I would like to request your
continued interest and support to help us achieve this goal.

Thank you.

SERVEONE CEO Kim Dong Chul
COVID-19
Industrial Gloves
Tools And Equipment
Embellishments
Office Supplies
Sanitary Supplies
Promotional Materials
Testing Equipment
  • Drop Tester Machine
    Products are challenged with various falls and shocks during the logistics process and use and these cause damage, therefore the drop tester machine examines and verifies products’ strengths and viability of packaging design.
  • Bursting Strength Tester
    It is designed to measure the bursting strength of various samples. Test results are shown on the digital indicator after being sensed by a pressure sensor and the equipment has excellent precision and reproducibility.
  • X-ray Spectrometer (XRF)
    Used in qualitative and quantitative analysis of organic and inorganic elements with X-ray. Unlike general analysis (e.g. Chromatography or ICP analysis), it can conduct non-destructive analysis without pre-treating samples with oxidized solution. It is commonly used in the analysis for quality assurance for various factories (metal, oil, high polymer compounds, glass/ceramic materials, plating analysis), RoHS, ELV, and WEEE as well as the development of new products and processes.
  • Digital Cutting Machine
    Create diverse packaging materials (lightweight box, grid structures, heavy-duty box, etc.) with raw papers and materials to check the output.
  • Temperature & Humidity Chamber [Large Capacity]
    Equipment designed to test the environmental condition of packaging materials that creates various temperatures and humidity to examine the limits of raw materials and packaging materials.
  • Universal Testing Machine (UTM)
    It can conduct various tests such as tensile strength, compression, penetration, splitting resistance, friction factors, etc. With the high-performance indicator, it has outstanding reproducibility and precision.
  • Ring Crush Compression Tester
    This equipment tests the raw paper's compression strength and corrugated cardboard's plane compression strength, edgewise compression strength, and pin test and uses load cells for high precision.
  • Density Meter
    It measures the density of materials or samples.
  • Melt Flow Index Meter
    This tests the melting flow of thermoplastic and measures the extrusion speed (volume) of the melted thermoplastic extruded through a die with a set length and diameter at a predetermined temperature and pressure condition.
  • Container Compression Tester
    It measures the strength of freight packaging boxes, and pallets that can test the loading capacity of freight packaging boxes, the compression strength of the boxes, and the bending strength of wooden pallets.
  • FTIR Spectrometer
    Using the unique spectrum of each substance, it can conduct qualitative and quantitative analyses of each element. The common use of this equipment is to identify unknown substances and check in-bound and out-bound substances for production. Minute differences of similar substances can be identified by this equipment.
  • Temperature & Humidity Chamber [Small Capacity]
    Equipment designed to test the environmental condition of packaging materials that creates various temperatures and humidity to examine the limits of raw materials and packaging materials. It is used to test small boxes, raw papers, and fabric and wooden material samples.
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