Ethics∙Compliance Management
Guided by the philosophy of customer value creation and mutual trust through respect for humanity, SERVEONE pursues honest, fair, and just management. We will continue to walk on the right path with strict compliance with relevant laws and regulations and transparent and ethical business conduct.
Ethical Principles
At SERVEONE, six ethical principles serve as the standard for the right behavior and decisions for all employees. These rules clearly state that all business activities of SERVEONE shall comply with the relevant laws and regulations and aim at long-term mutual development through transparent and fair trade. We will strive to enrich people's lives and develop society by spreading our culture of respect to all customers, society and the nation at large.
- Principle 1 Responsibility and Commitment to customers
- Principle 2 Fair competition
- Principle 3 Fair trade
- Principle 4 Employee ethics
- Principle 5 Responsibility to employees
- Principle 6 Responsibility to the nation and society
Whistleblowing Channel
SERVEONE operates a whistleblowing channel to prevent, respond to and prevent recurrence of ethical violations in business activities. Reports are received through the ethics management (whistleblowing) channel at the bottom of the SERVEONE website, and timely action is taken on all reports received. We also have a whistleblower protection system and a policy that clearly states that the company will take responsibility for any disadvantages that may occur if the system fails. In addition, we have established an internal control system for receiving, investigating, reporting, taking action on reports, and informing whistleblowers of the results.
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Receive and
acknowledge
report -
Decide whether
to investigate
the case -
Carry out
investigation and
review case -
Report findings
to management,
inform the
whistleblower
